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Welcome to the website of 38 Labs LLC (“38 Labs,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of 38labs.com and any related pages, content, forms, and online services we make available through the website (collectively, the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About 38 Labs
38 Labs is an AI advisory and engineering firm focused on helping organizations identify, develop, deploy, and operate AI systems within complex enterprise environments.
Our services may include AI advisory, AI engineering, machine learning, generative AI, private and secure AI architectures, data and software engineering, prototyping, systems integration, and related technical services.
Information presented on the Website describes our capabilities and areas of experience. Specific services provided to a client are governed by separate agreements, statements of work, or other contractual arrangements between 38 Labs and that client.
2. Use of the Website
You may use the Website for lawful business and informational purposes.
You agree not to:
- Use the Website for any unlawful or fraudulent purpose;
- Attempt to gain unauthorized access to the Website or its systems;
- Interfere with or disrupt the operation or security of the Website;
- Introduce malicious code, viruses, or other harmful material;
- Scrape, copy, reproduce, or systematically extract Website content without our written permission;
- Misrepresent your identity or affiliation;
- Use the Website to infringe the rights of 38 Labs or any third party.
We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
3. AI and Technical Information
The Website may contain information concerning artificial intelligence, machine learning, generative AI, large language models, data engineering, software engineering, and related technologies.
Such information is provided for general informational purposes only. Technology, models, standards, regulations, and best practices change rapidly, and we do not guarantee that information on the Website is complete, current, or applicable to a particular organization or use case.
References to potential AI applications, capabilities, architectures, or outcomes do not constitute a guarantee that a particular result will be achieved.
AI systems may produce inaccurate, incomplete, biased, or unexpected outputs. Any AI system should be appropriately evaluated, validated, monitored, and governed before being used in production or for consequential decisions.
4. No Professional Advice
Information provided through the Website does not constitute legal, medical, financial, regulatory, investment, or other professional advice.
In particular, examples involving healthcare, life sciences, defense, government, research, or other regulated environments are provided to describe areas in which 38 Labs may work and should not be interpreted as professional advice or as a representation that a particular AI system is appropriate for a particular regulated use.
Clients are responsible for determining their own legal, regulatory, security, compliance, and operational requirements.
5. No Confidential Information Through the Website
Please do not submit confidential, classified, export-controlled, personal, proprietary, or otherwise sensitive information through publicly accessible forms on the Website.
Submitting information through a Website contact form does not by itself establish a confidentiality agreement, non-disclosure agreement, attorney-client relationship, or other protected relationship between you and 38 Labs.
If you wish to discuss confidential information, please contact us first so that appropriate communication and confidentiality arrangements can be established.
6. AI Diagnostic and Discovery Requests
The Website may allow you to request an AI Diagnostic, discovery discussion, consultation, or other introductory conversation.
Submitting a request does not create an engagement, guarantee that 38 Labs will accept the request, or obligate either party to enter into a business relationship.
Any consulting, engineering, development, advisory, or other professional services provided by 38 Labs will be subject to separate written agreements.
7. Intellectual Property
The Website and its contents, including text, graphics, designs, logos, trademarks, service marks, photographs, illustrations, software, methodologies, frameworks, and other materials, are owned by or licensed to 38 Labs unless otherwise indicated.
You may view and use Website content for your personal or internal business purposes.
You may not reproduce, distribute, modify, publicly display, create derivative works from, commercially exploit, or otherwise use Website content without our prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you ownership of any 38 Labs intellectual property.
8. Proprietary Methods and Technology
38 Labs may use proprietary methodologies, frameworks, software components, engineering patterns, evaluation techniques, tools, and other intellectual property in delivering its services.
Descriptions of our capabilities on the Website do not disclose all aspects of our proprietary technology or methodologies.
Any rights to intellectual property developed or used during a client engagement will be governed by the applicable written agreement between 38 Labs and the client.
9. Third-Party Websites and Services
The Website may contain links to third-party websites, software, platforms, or services.
These third-party services are operated independently from 38 Labs. We do not control and are not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party services is subject to the terms and policies of those third parties.
10. Website Availability
We endeavor to keep the Website available and functioning, but we do not guarantee that it will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, discontinue, or restrict any part of the Website at any time without notice.
11. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and its content are provided “as is” and “as available.”
38 Labs makes no warranties, express or implied, regarding the Website, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, or suitability for any particular use.
12. Limitation of Liability
To the maximum extent permitted by applicable law, 38 Labs and its members, officers, directors, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
13. Indemnification
To the maximum extent permitted by law, you agree to indemnify and hold harmless 38 Labs and its members, officers, directors, employees, contractors, and affiliates from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:
- Your violation of these Terms;
- Your misuse of the Website;
- Your violation of applicable law; or
- Your infringement of the rights of another person or entity.
14. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
The Privacy Policy is incorporated into these Terms by reference.
15. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the Effective Date shown at the top of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
16. Governing Law
These Terms will be governed by and interpreted in accordance with the laws specified by 38 Labs’ applicable organizational and contractual requirements, without regard to conflict-of-law principles.
17. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and 38 Labs regarding your use of the Website.
These Terms do not replace or modify any separate written agreement governing professional services provided by 38 Labs.
19. Contact
If you have questions regarding these Terms, please contact:
38 Labs LLC
New York / New Jersey, United States
Email: legal@38labs.com